Unlike annoying automated phone calling systems, e-mail and text messages are non-intrusive ways of contacting your patients and increasing your revenue. QMB AppointRemind pays for itself with just a few saved appointments and is the most effective and least expensive way to keep your practice at full capacity.

QMB AppointRemind uses the Appointment Schedule to send e-mails and text messages to patients reminding them of upcoming appointments.
  • Allows you to customize your message to your patients
  • Automatically determines whether to send an e-mail or a text message to the patient
  • No charge for each message sent (uses SMTP to send the messages)
  • An easy-to-read status report is produced so you can track the e-mails and text messages you send
  • Reduce no-shows, thereby increasing revenue
  • Works with Lytec and Medisoft
  • Click here for pricing

Am I allowed to e-mail patients and other professionals under the Security Rule?
The Security Rule does not prohibit communication via e-mail or other electronic means. Information can be sent over the Internet as long as it is adequately protected. In general, e-mailing information such as appointment reminders is allowable as a part of treatment and does not require authorization under the Privacy Rule. Providers should make sure that the e-mail contains the minimum amount of information needed, should verify the e-mail address, and confirm that the patient wants to receive e-mails. The privacy notice should include language about appointment reminders.